Last Updated: 22nd May 2025
Lighthouse Preschool (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us through our website (“the Site”) or our services.
By using our Site or providing us with your personal data, you consent to the processing of your personal data in accordance with this Privacy Policy.
1. Collection of Personal Data
We may collect personal data from you when you:
- Visit our website
- Enquire about our programmes
- Register your child or express interest
- Contact us via forms, email, or phone
Personal data may include (but is not limited to):
- Full name
- Email address
- Phone number
- Child’s name and date of birth
- Preferred programme or location
- Any information you voluntarily submit
We may also collect non-personal information such as your IP address, browser type, and website usage for analytics purposes.
2. Purpose of Collecting Personal Data
Your personal data may be used for the following purposes:
- To respond to enquiries or requests
- To provide information about our programmes and services
- To process registrations, applications, or appointments
- For communication, including newsletters and updates
- To improve our services and website experience
- To comply with legal and regulatory requirements
3. Disclosure of Personal Data
We will not sell or rent your personal data to any third parties. Your data may be disclosed under these limited circumstances:
- To service providers or vendors engaged by us (e.g. IT support, email platforms)
- To comply with legal obligations or requests from governmental authorities
- With your consent or at your direction
Any third party handling your data on our behalf is contractually obligated to keep your data secure and use it only for the agreed purposes.
4. Protection of Personal Data
We implement reasonable technical and organisational security measures to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the Internet is completely secure.
5. Retention of Personal Data
Your personal data will be retained as long as necessary for the purposes for which it was collected or as required by law. When data is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.
6. Access and Correction
Under the PDPA, you have the right to:
- Access your personal data held by us
- Correct inaccurate or outdated information
- Withdraw consent (which may affect your access to our services)
To make such a request, please contact us at [email protected]. A fee may be charged for processing access requests.
7. Cookies and Tracking
We may use cookies and similar technologies to improve your browsing experience on our Site. You may modify your browser settings to decline cookies, but this may affect the functionality of the Site.
8. Children’s Privacy
Our services are intended for parents and guardians. We do not knowingly collect personal data directly from children without parental consent.
9. Third-Party Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time in accordance with changes in the law or our practices. Any changes will be published on this page with an updated “Last Updated” date.